I think you can sum up the place as an interesting paradox at best and my advice would be to avoid it overall. I recently interviewed for positions here and walked away with the same conflicted opinions I did as a customer. I had one interview which was professional and courteous. I was called in for a second interview which came across as the exact opposite. Being asked about political affiliations and willingness to change if hired, comments regarding, "not getting any younger" and "are you a tech geek"...left me walking away with zero interest in working or shopping here in the future. If the second manager had have touched upon religion and a physical disability, he would have hit the lawsuit wet dream for most attorneys...and he touched the points he did with an HR manager sitting in the room, which is even more shocking. As far as customer experience in the past, mixed reviews. I've been in the store and asked about corbels, the guy didn't know what a corbel was. Asked for a specific measurement of casing, I was led to the isle and told if they had it, it would be in the isle somewhere. I'd like to say that a review here makes any difference, but I can tell you from talking to them it doesn't. They weren't even aware of their online reviews and that most reviews express a shared opinion there's a general lack of knowledge from employees. The manager I spoke with during the second interview had no idea Google was more than a search engine. A multi-billion dollar global company that he interacts with daily (whether he knows it or not), that has association with the franchise he works for, that is expanding into home products which will be sold through the same type of store he manages...meh, why bother knowing anything like that. That's a level of head in the sand ignorance you have to work at to maintain. Quality of service and advice here is random, so good luck if you choose to shop here.
I liked the service, even though I was dealing with someone in training, he got help and was able to give me what I needed. I wasn't impressed with their pricing though. I think maybe they are more department store and less home improvement warehouse.
It's kind of difficult to work in a hardware store that does not want to sell hardware, and one where the Paint/Hardware Manager is referred to as Gestappo or Hitler by most of the floor staff! And then there's the rest of the ongoing problems, so numerous that it would take hours to list all of them. Suffice it to say that corporate needs to reacquire this place from its current owner and terminate all of the managers. There are not many left since most of them have already quit and the owners were too cheap to replace them! Oh, and when your management makes it a regular habit of talking down to their employer's employees they loose yet one more customer for life - and their family members! Swallow some more gravel, AJ, you don't sound tough enough yet!Update: Apparently this Franchise - which has been for sale for quite a while now - has now been given until December 31st to Sell or Corporate will be assuming control of it shortly thereafter.This will likely result in the termination of the few remaining managers - there are not many left! But it will not address the fact that they and the current owners have destroyed this store's full financial potential and given it a huge Black Eye in the community!Best to all in the coming New Year!
The Good the prices are reasonable the staff is friendly
Very clean, attractive store with friendly staff, but everything is really overpriced. A small, basic, particle board laundry cupboard was $99. A fancier sideboard type cabinet was $500. A 591 mL bottles of water were $2.50 each. Crazy prices! Enjoyed the free popcorn, though!
Home Hardware Building Centre - N. Battleford is a Canadian Home Goods Store based in North Battleford, Saskatchewan. Home Hardware Building Centre - N. Battleford is located at 11301 6 Ave, North Battleford, SK S9A 3W2, Canada.
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